Q: What is your typical turnaround time?
A: 48 HOURS.
RUSH, SAME DAY, and NEXT DAY Services available.
Contact us for prices and details, subject to work priorities.
Q: How do I upload my files?
A: Go to our Upload page.
Q: Do I need a test proof?
A: We recommend it, especially if you want to do a close color match.
Q: Do I need to convert my files to specific printer profiles?
A: No, our department monitors and printing systems are all carefully
calibrated and use specialized profiles for all media.
Q: What resolution should I send my files at?
A: 300ppi (also known as DPI).
Q: What is the Optimal resolutions to print on the Epson?
A: 180 to 360ppi, go to our Inkjet Info page.
Q: What is the Optimal resolutions to print on the LightJet?
Q: Digital Camera files - sRGB or Adobe RGB?
A: From digital cameras capture with Adobe RGB.
Q: 8-bit or 16-bit?
A: Scan in 16 bit as much as possible; save your photographs in 16 bit as much as possible;
retouch in 16 bit as much as possible; change to 8 bit mode for the final output and print.
Q: Can you scan large paintings?
A: Yes, go to our Digital Capture page.
Q: What is the best file naming conventions for your workflow?
A: Avoid long names. Underscores or dashes are okay. Don't use periods"." or symbols like: @, #, and ;.
Example of a good file name would be: MyArt16x20_v2. Example of a bad file name would be:
My.Art @ 16.25"x20.25" version 2 .
Q: What is the best way to crop my file?
A: Crop your file so that it is proportional to the final size you want.
Q: What other Services do you provide?
A: Click Here for more information.